Leadership takes empathy and transparency

Peiling Yap, chief scientist at HealthAI, says that many responsible AI projects never move beyond pilot stages because weak governance and a lack of clear regulatory guardrails block safe scaling and widespread adoption.

Megan Coder of the Society for Digital Mental Health cautions that patients may rely on general-purpose AI chatbots that are unsuitable for mental health treatment rather than seek care from a human clinician.

Dr Catia Pinto and Dr Tapani Piha of the HIMSS Digital Health Advisory Group for Europe (DHAGE) say this year's meeting tackled difficult topics like promoting digital literacy and successfully scaling healthcare AI.