Gaining trust starts with knowing the patient, provider

Dr. Leeda Rashid, formerly of the FDA Digital Health Center of Excellence, recommends that the federal government develop enforceable governance frameworks with oversight and accountability that cover AI tools' full lifecycles.

Megan Coder of the Society for Digital Mental Health cautions that patients may rely on general-purpose AI chatbots that are unsuitable for mental health treatment rather than seek care from a human clinician.

Dr Catia Pinto and Dr Tapani Piha of the HIMSS Digital Health Advisory Group for Europe (DHAGE) say this year's meeting tackled difficult topics like promoting digital literacy and successfully scaling healthcare AI.