Implementing innovative tools and processes that make sense for the patient

Lauri Billingsley and Mari Tietze of the University of Texas at Arlington discuss their work using AI-powered geomapping to identify areas in Texas without nearby maternal care services and pinpoint where high-risk mothers live.

Michelle Stansbury, associate chief innovation officer at Houston Methodist, talks about how the hospital has built a more engaging patient experience, from scheduling to interactive bedside technology to post-discharge texting.

By building AI tools in-house, health systems can directly address their unique challenges with tailored products rather than depending on vendors, according to Lina Scroggins, Mercy's chief product officer.