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Working with the Institute for Healthcare Improvement and Vocera, one facet is health justice as a critical component of safety.
The chief information officer of the Mountain View, California-based health system discusses how it's prioritizing AI and digital transformation today – and how a pioneering EHR deployment nearly 60 years ago still influences its innovative spirit.
By building AI tools in-house, health systems can directly address their unique challenges with tailored products rather than depending on vendors, according to Lina Scroggins, Mercy's chief product officer.
Megan Coder of the Society for Digital Mental Health cautions that patients may rely on general-purpose AI chatbots that are unsuitable for mental health treatment rather than seek care from a human clinician.