Safety net providers tap digital tools during COVID-19 pandemic

Michelle Stansbury, associate chief innovation officer at Houston Methodist, talks about how the hospital has built a more engaging patient experience, from scheduling to interactive bedside technology to post-discharge texting.

By building AI tools in-house, health systems can directly address their unique challenges with tailored products rather than depending on vendors, according to Lina Scroggins, Mercy's chief product officer.

Karolina Tadel of Poland's Ministry of Health discusses the country's digital health advances, including establishing e-referrals, e-prescriptions, an e-registration platform for appointments and AI-assisted radiology imaging.