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It is all about understanding the workflow and keeping the clinicians in mind, says Andy Tan, Healthcare Solution Lead at T-Systems Singapore.
Randy Maestre, head of Industry Marketing at Zoom, outlines how the company is broadening its focus beyond virtual visits to clinical documentation, patient experience, and healthcare operations.
Kevin Day, Rhapsody CTO, shares lessons from building a healthcare AI agentic harness, including how organizations can decide whether to build or buy, as well as how to maintain agility and embed governance into AI initiatives.
Dr Tim Ferris, VP of Healthcare Practice at InterSystems, emphasises that AI is an enhancement tool rather than a standalone fix, requiring strong data interoperability and stability.