HIMSSCast: Telehealth in the trenches

Dr Hannah Allen, chief medical officer at Heidi and GP, shares insights from real-world deployments where AI tools are helping reduce cognitive burden and administrative workload across healthcare settings.

Katie Prevas, Suki AI's medical director, says ambient AI tools can do more than compile visit notes, including preparing patient summaries, understanding clinical context and improving coding to reduce claim denials.

Hylke Kingma, EMA digital health lead at KPMG, discusses why rising healthcare demand and declining workforce capacity are forcing systems to rethink how care is delivered.