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It's a struggle to provide an explanation and clarity on why a claim was denied with the level of detail required, says Fawad Butt, CEO at Penguin Ai.
Dr. Nuria Ruiz Hombrebueno says Madrid's Regional Government has created a Ministry for Digitalization and a Directorate General for Digital Health to drive interoperability, AI, data and remote monitoring initiatives across the region.
He describes the unique information technology and interoperability needs of the company, which offers dental, vision, life and disability coverage, as it interfaces with the larger healthcare space.
Oscar Solans Fernandez of Catalonia's Ministry of Health says the ministry has created an AI-powered healthcare platform that includes clinical guidelines and a medication database to help AI agents provide accurate answers.