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It's a struggle to provide an explanation and clarity on why a claim was denied with the level of detail required, says Fawad Butt, CEO at Penguin Ai.
The challenge is having that information flow be more proactive, says Dr. Steven Lane, CMO of Health Gorilla.
He describes the unique information technology and interoperability needs of the company, which offers dental, vision, life and disability coverage, as it interfaces with the larger healthcare space.
Dr. Nuria Ruiz Hombrebueno says Madrid's Regional Government has created a Ministry for Digitalization and a Directorate General for Digital Health to drive interoperability, AI, data and remote monitoring initiatives across the region.