Avoid siloed information by connecting the back and front ends, says Andy Moreno, VP of revenue management at McKesson.
There's somewhat of a disconnect for consumers between a plan's star rating and how that plan differs from another, says John Barkett, managing director at BRG's Healthcare Transactions and Strategy practice.
It's a struggle to provide an explanation and clarity on why a claim was denied with the level of detail required, says Fawad Butt, CEO at Penguin Ai.
To get ROI, execs need to apply technology at scale, says former HCA CFO Bill Rutherford, who is now on the Board of Mangers at Ensemble Health Partners.
