One challenge is competition for remote staff is nationwide, says Kimberly Scaccia, VP of Revenue Management for Mercyhealth.
AI plays a role in patient engagement because it’s critical for clinical efficiency, but it doesn’t replace functions, says Matt Fisher, VP of operations at Curae.
Omega Healthcare works with hospitals on rev cycle tools, making tweaks in such areas as data and population that make each provider unique, says CEO Anurag Mehta.
To get ROI, execs need to apply technology at scale, says former HCA CFO Bill Rutherford, who is now on the Board of Mangers at Ensemble Health Partners.
