HIMSS TV is your Insider’s Guide to everything HIMSS. We are the world’s first online broadcasting network, focused on global innovation and how information and technology are driving change in healthcare.
  Home
AI call center is effective at engaging patients
Digital Checkup

AI call center is effective at engaging patients

11:51

Virtual AI agent Anna offers consumers a safe space to ask questions and make payments, says Dugan Winkie, head of Commercial Strategy at Cedar.

Read More
Read Less

Digital Checkup - Similar Videos View more in Digital Checkup

4:57

CMS could reshape Medicare Advantage

David Bender, counsel at Reed Smith's Healthcare Practice Group, discusses why MA star ratings could alter bonus payments and potentially spur plan exits.

CMS could reshape Medicare Advantage
David Bender, counsel at Reed Smith's Healthcare Practice Group, discusses why MA star ratings could alter bonus payments and potentially spur plan exits.
4:57
6:06

Is Medicare Advantage bonus spending achieving the desired results?

There's somewhat of a disconnect for consumers between a plan's star rating and how that plan differs from another, says John Barkett, managing director at BRG's Healthcare Transactions and Strategy practice.

Is Medicare Advantage bonus spending achieving the desired results?
There's somewhat of a disconnect for consumers between a plan's star rating and how that plan differs from another, says John Barkett, managing director at BRG's Healthcare Transactions and Strategy practice.
6:06
10:58

APIs could sharpen prior auth's blunt approach

Clinical data could help health plans make more precise coverage decisions while reducing friction for patients and providers, says Dr. Donald Rucker, chief strategy officer at 1UpHealth.

APIs could sharpen prior auth's blunt approach
Clinical data could help health plans make more precise coverage decisions while reducing friction for patients and providers, says Dr. Donald Rucker, chief strategy officer at 1UpHealth.
10:58