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Payers want to know how to change the experience to make access easy for beneficiaries, says Mary Langowski, CEO of Solera Health.
There's somewhat of a disconnect for consumers between a plan's star rating and how that plan differs from another, says John Barkett, managing director at BRG's Healthcare Transactions and Strategy practice.
Cloud and artificial intelligence systems complicate tracking where sensitive data lives and moves. Adam Burns of Fortra advises providers to analyze access behaviors across all systems, services and devices in the context of staff roles.
Nurse retention hinges on career stage rather than age across five generations in today's workforce, explains symplr CNIO Ali Morin. With self-scheduling tech, providers can deliver shift predictability and support continuing education goals.